Privacy
Thank you for choosing to be part of the Lottelove community! I am committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or my practices with regards to your personal information, please contact me at hello@lotteloveland.com.
When you visit my website and more generally, use any of my services (the “Services”, which include all pages of the website), I appreciate that you are trusting me with your personal information. I take your privacy very seriously. In this privacy notice, I seek to explain to you in the clearest way possible what information I collect, how I use it and what rights you have in relation to it. I hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of my Services immediately.
This privacy notice applies to all information collected through my Services (which, as described above, includes my Website), as well as, any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what I do with the information that I collect.
Table of Contents
1. What Information do I collect?
2. Information automatically collected
3. How do I use your information?
4. Will your information be shared with anyone?
5. Who will your information be shared with?
6. Do I use cookies and other tracking technologies?
7. How long do I keep your information?
8. How do I keep your information safe?
9. What are your privacy rights?
10. Controls for do-not-track features
11. Do I make updates to this notice?
12. How can you contact me about this notice?
13. How can you review, update or delete the data I collect from you?
1. What Information do I collect?
In Short: I collect personal information that you provide to me.
I collect personal information that you voluntarily provide to me when you express an interest in obtaining information about me or my products and Services, when you participate in activities on the Website or otherwise when you contact me via my contact form or directly through my email address.
The personal information that I collect depends on the context of your interactions with me and the Website, the choices you make and the products and features you use. The personal information I collect may include the following:
Personal Information Provided by You. I collect names; email addresses; debit/credit card numbers; billing addresses; mailing addresses; and other similar information.
Payment Data. I may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Paypal. You may find their privacy notice link(s) here: https://www.paypal.com/va/webapps/mpp/ua/privacy-full.
All personal information that you provide to me must be true, complete and accurate, and you must notify me of any changes to such personal information.
2. Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit my Website.
I automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use my Website and other technical information. This information is primarily needed to maintain the security and operation of my Website, and for my internal analytics and reporting purposes.
Like many businesses, I also collect information through cookies and similar technologies.
The information I collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information my servers automatically collect when you access or use my Website and which I record in log files. Depending on how you interact with me, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
Device Data. I collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
Location Data. I collect location data such as information about your device's location, which can be either precise or imprecise. How much information I collect depends on the type and settings of the device you use to access the Website. For example, I may use GPS and other technologies to collect geolocation data that tells me your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
3. How do I use your information?
In Short: I process your information for purposes based on legitimate business interests, the fulfilment of my contract with you, compliance with my legal obligations, and/or your consent.
I use personal information collected via my Website for a variety of business purposes described below. I process your personal information for these purposes in reliance on my legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with my legal obligations. I indicate the specific processing grounds I rely on next to each purpose listed below:
Contact form. I collect your email address, name and personal message.
Fulfil and manage your orders. I may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Website
Request feedback. I may use your information to request feedback and to contact you about your use of my Website.
To send administrative information to you. I may use your personal information to send you product, service and new feature information and/or information about changes to my terms, conditions, and policies.
To protect my Services. I may use your information as part of my efforts to keep my Website safe and secure (for example, for fraud monitoring and prevention).
To respond to legal requests and prevent harm. If I receive a subpoena or other legal request, I may need to inspect the data I hold to determine how to respond.
Administer prize draws and competitions. I may use your information to administer prize draws and competitions when you elect to participate in competitions.
To deliver and facilitate delivery of services to the user. I may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. I may use your information to respond to your inquiries and solve any potential issues you might have with the use of my Services.
Send you marketing and promotional communications. Myself and/or my third-party marketing partners may use the personal information you send to me for marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about myself or my Website, subscribing to marketing or otherwise contacting me, I will collect personal information from you. You can opt-out of my marketing emails at any time (see the "What are your privacy rights?" below).
For other business purposes. I may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of my promotional campaigns and to evaluate and improve my Website, products, marketing and your experience. I may use and store this information in aggregated and anonymised form so that it is not associated with individual end users and does not include personal information. I will not use identifiable personal information without your consent.
4. Will your information be shared with anyone?
In Short: No. I only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil obligations. I may process or share your data that I hold based on the following basis:
Consent. I may process your data if you have given me specific consent to use your personal information for a specific purpose.
Legitimate Interests. I may process your data when it is reasonably necessary to achieve my legitimate business interests.
Performance of a Contract. Where I have entered into a contract with you, I may process your personal information to fulfil the terms of our contract.
Legal Obligations. I may disclose your information where I am legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests. I may disclose your information where I believe it is necessary to investigate, prevent, or take action regarding potential violations of my policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which I am involved.
More specifically, I may need to process your data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers. I may share your data with third-party vendors, service providers, contractors or agents who perform services for me or on my behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. I may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on my behalf about how you interact with my Website over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, I do not share, sell, rent or trade any of your information with third parties for their promotional purposes. I have contracts in place with my data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless I have instructed them to do it. They will also not share your personal information with any organisation apart from myself. They also commit to protect the data they hold on my behalf and to retain it for the period I instruct.
5. Who will your information be shared with?
In Short: I only share information with the following third parties.
I only share and disclose your information with the following third parties. I have categorised each party so that you may easily understand the purpose of my data collection and processing practices. If I have processed your data based on your consent and you wish to revoke your consent, please contact me using the contact details provided in the section below titled "How can you contact me about this notice?".
Communicate and Chat with Users: Gmail
Data Backup and Security: Google Sheets
Invoice and Billing: Squarespace & PayPal
Web and Mobile Analytics: Squarespace & Google Analytics
Website Hosting: Squarespace
6. Do I use cookies and other tracking technologies?
In Short: I may use cookies and other tracking technologies to collect and store your information.
I may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how I use such technologies and how you can refuse certain cookies is set out in my Cookie Notice.
7. How long do I keep your information?
In Short: I keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
I will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require me to keep your personal information for longer than 2 years.
When I have no ongoing legitimate business need to process your personal information, I will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then I will securely store your personal information and isolate it from any further processing until deletion is possible.
8. How do I keep your information safe?
In Short: I aim to protect your personal information through a system of organisational and technical security measures.
I have implemented appropriate technical and organisational security measures designed to protect the security of any personal information I process. However, despite my safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so I cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat my security, and improperly collect, access, steal, or modify your information. Although I will do my best to protect your personal information, transmission of personal information to and from my Website is at your own risk. You should only access the Website within a secure environment.
9. What are your privacy rights?
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. I will consider and act upon any request in accordance with applicable data protection laws.
If I am relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you are a resident in the European Economic Area and you believe I am unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of my Website. To opt-out of interest-based advertising by advertisers on my Website visit http://www.aboutads.info/choices/.
10. Controls for do-not-track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, I do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that I must follow in the future, I will inform you about that practice in a revised version of this privacy notice.
11. Do I make updates to this notice?
In Short: Yes, I will update this notice as necessary to stay compliant with relevant laws.
I may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If I make material changes to this privacy notice, I may notify you either by prominently posting a notice of such changes or by directly sending you a notification. I encourage you to review this privacy notice frequently to be informed of how I am protecting your information.
12. How can you contact me about this notice?
If you have questions or comments about this notice, you may email me at hello@lotteloveland.com.
13. How can you review, update or delete the data I collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information I collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email me at hello@lotteloveland.com. I will respond to your request within 30 days.
Last updated 8 October 2020
This privacy policy was created using Termly’s Privacy Policy Generator.